FAQS
What is the refund policy?
Refund Policy: If you have purchased coins in error, you can contact Peeks Social Support to inquire about a refund as long as none of the coins have been used.
More Questions or Feedback?
Send us an email at support@peeks-social.localor feedback@peeks-social.local and we will get back to you as soon as possible. Customer service is available Monday to Friday during standard business hours (this does not include…
When will I receive the funds from subscriptions?
When a user subscribes to you, the funds are credited to your account daily and you should see this in your wallet. After the funds have been credited to your…
How do I get access to create a subscription plan?
At this time, only users with a rating of 4.0 and higher can gain access to create a subscription. If your rating has not reached at least 4.0, you will…
How do users subscribe to me?
To have users subscribe to you, you will first need to create a subscription plan. At this time, as the subscriptions feature rolls out, only select broadcasters will be able…
What is a document number when submitting ID?
The document number on a piece of identification is a series of letters and/or numbers that unique to you and your identification.